Chatbots
Chatbots are computer programs that are designed to simulate conversation with human users, thanks to Natural Language Processing (NLP). They are becoming increasingly popular in customer service, providing 24/7 support and answering questions quickly and accurately. Find all the latest trends and news in chatbot development, including expert thought leadership on the benefits and challenges.
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NLPDeloitte CFO Survey: 42% Say Generative AI is 'Not Important' to Business StrategyDeloitte CFO Survey: 42% Say Generative AI is 'Not Important' to Business Strategy
Also, 63% said less than 1% of next year's budget will be spent on generative AI.
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