Forging the Future of Customer Experience: How Rakuten is unleashing AI in 5G

As the global race to 5G advances, what will be the most impactful aspect on enterprises and how can you prepare?

November 5, 2018

Date: Jan 13, 2020

As the global race to 5G advances, what will be the most impactful aspect on enterprises and how can you prepare?

Smart brands are learning from the 5G transformation to inform their own digital transformation strategies to harness the full power of AI and automation, create hyper-personalized, friction-free experiences, and build stronger customer relationships.

Join us for this live roundtable discussion as we share insights on how to leverage 5G network innovations to create new, better customer experiences. We’ll explore:

  • What’s driving the need for 5G (and not just in the telecoms industry)

  • Why leading brands are putting CX at the heart of their 5G investment strategies

  • How 5G can help you create next-generation customer experiences and strengthen customer loyalty

  • Practical steps you can take to prepare your own organization for the 5G-powered future of customer engagement

Plus, gain real-world insights from Rakuten

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